DANKA partnered with the Environmental Police of the Government of Córdoba to design and implement an integrated platform for managing environmental reports and citizen complaints. The solution enhances transparency, accelerates response times, and provides decision-makers with accurate data to protect natural resources.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
The Environmental Police of Córdoba faced growing complexity in managing environmental complaints, which ranged from illegal logging and poaching to waste management and pollution.
Reports were scattered across multiple channels, leading to inefficiencies and delays.
Lack of centralized data made it difficult to analyze trends or plan enforcement actions.
Citizens demanded faster, more transparent mechanisms to ensure their voices were heard.
The organization needed a modern digital platform to centralize information, streamline processes, and improve accountability.
The Solution
DANKA delivered a custom digital case management system tailored to the needs of the Environmental Police:
Centralized Complaint Portal: Citizens can submit environmental reports via web and mobile channels.
Workflow Automation: Automated routing of cases to the appropriate department, reducing manual intervention.
Geolocation & Data Integration: Complaints tagged with location data for better tracking and prioritization.
Analytics & Dashboards: Real-time insights for authorities to detect hotspots, monitor KPIs, and allocate resources.
Interoperability: Integration with existing provincial government systems to ensure scalability and future growth.
The Results
- 30% faster response time in handling environmental complaints.
- Unified digital record of cases, improving accountability and transparency.
- Improved citizen engagement with user-friendly interfaces for reporting.
- Data-driven decision making, enabling authorities to design proactive environmental policies.
