UX Research & Experience Design

Research with real users, journey maps, information architecture, prototyping, and early validation.

What is it?

El diseño de experiencia comienza antes que el diseño visual. La investigación de UX es el proceso sistemático de comprender cómo interactúan las personas reales con un sistema, qué necesitan, qué les resulta difícil y qué esperan de una solución digital.

DANKA traduce ese conocimiento en arquitecturas de información y flujos de interacción que reducen la fricción, aumentan la adopción y disminuyen los costos de capacitación y soporte.

Validated prototypes

Documented user experience maps

A set of design decisions based on evidence

Who is it for?

For projects where user adoption is a critical success factor, products that have been designed without prior research and have usability issues, and organizations that want to reduce the cost of failure before investing in development.

Cutting-edge tools
that drive performance

Boost the adoption rate of implemented systems while reducing training and support costs. 

Qualitative and quantitative user research.

User journey maps and friction point analysis.

Definition of information architecture.

Low- and high-fidelity prototyping.

Early validation sessions with real users.

Report on findings and design recommendations.

Let's talk about it!

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